Although it’s introduced a couple of major releases ago, Member management is a powerful feature that some of our clients haven’t implemented yet. With Member management it’s possible to add and remove access in bulk to items in the service catalogue in a simple and fast way, without the need
Hidden gem: Bulk approval of requests
One of our biggest goals is reducing the time necessary to complete requests as much as possible. By digitalizing workflows we’ve managed to do that very well. As our clients started using the workflows, edge cases appeared. Say you are a manager of multiple departments, it should be very common